A learning resources technician in Southampton. I received my degree in Media Technology and use it to make cool streaming media things happen at the University of Southampton
// December 28th, 2007 // No Comments » // Computing, iSolutions (ISS, Central IT)
Seriously, how does anyone get any work done when this program has about a 33% chance of crashing every time you preview or publish a movie. This never happens on Vista or XP (well it does, but once a day rather than 3 times an hour).
On the flip side we set up a new Vista laptop yesterday. It got a virus by the time we had downloaded Avast and done the Windows updates. Typical.
// October 4th, 2007 // Enter your password to view comments. // iSolutions (ISS, Central IT)
// August 15th, 2007 // No Comments » // iSolutions (ISS, Central IT)
I went on a customer service course today. However, if you don’t know the password to this blog it’s likely that you’re exactly the colleague or stranger that shouldn’t be reading my rant.
// August 15th, 2007 // Enter your password to view comments. // iSolutions (ISS, Central IT)
// July 31st, 2007 // No Comments » // Personal, iSolutions (ISS, Central IT)
I’ve un-password protected the posts that implied that I was on holiday. Now the sun is shining I’m back, typical.
Tomorrow I’ll be back at work as part of the central IT department. It’s all official as my boss has put it out
As many of you will be aware the School has been working closely with ISS over the past eighteen months with the intention of them taking responsibility for much of the schools ICT infrastructure and technical support.
This is part of a wider university initiative which will enable Schools to benefit from certain economies of scale and have more direct access to a large pool of expertise available in ISS.
As part of this initiative the technical support team, Graham Robinson, Paul Sugarman and Graham Cronin officially become members of the ISS team as from tomorrow, 1st August. They will continue to be based at the Avenue campus providing the excellent first line support they have always provided.
Mark Angers from ISS will be overseeing the transition process in the coming months and will be pleased to answer any questions you may have. He can be contacted at [Snip] @soton.ac.uk or tel: [snip]
From 1st August if you require technical assistance we would encourage you to phone serviceline on [snip] or e-mail them at
[snip] @soton.ac.uk. Of course you can always find the team in room 2161 (upper level 2) in emergencies, if it is quicker to call in person or you wish to discuss a technical matter.Best
Malcolm
// July 18th, 2007 // No Comments » // iSolutions (ISS, Central IT)
Today I had some training in ISS’s Action Responce System software.
To make things amusing ISS used to be called Southampton University Computing Services.
This means I’m now fully trained in SUCS ARS.
Copyright © 2010 Graham Robinson. All rights reserved.
